Carson Fortner’s Pooler Karate And Krav Maga, Inc., DBA Pooler Karate (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, student hub, and related services, available at https://poolerkaratetsd.com.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, mailing address
• Technical Information: IP address, browser details, device identifiers
• Usage Data: Site interactions, referral links, time on site
• Cookies and Tracking: Information stored to improve functionality and performance

2. How We Collect Information

Information may be collected through:

• Online forms, waivers, and class registration
• Account creation in our Student Hub and eCommerce system
• Smartwaiver form submissions
• Web analytics tools (Google Analytics and Plausible)
• Automated systems and integrations (e.g., n8n for internal data processing)
• Cookies and similar tracking tools

3. How We Use Your Information

We use your information for purposes such as:

• Processing class registrations and eCommerce orders
• Operating our Student Hub and membership portal
• Sending schedule updates, promotional messages, or alerts (with consent)
• Improving our website and services
• Internal record-keeping and system automation

4. Data Sharing and Service Providers

We do not sell or rent your personal information. We may share your data with trusted third-party service providers to help operate our business, deliver services, and support transactions. These providers are contractually obligated to protect your information and only use it for the services we specify. Key providers include:

• Odoo – Our ERP system used to manage student accounts, eCommerce, and business operations
• Smartwaiver – For waiver and guest application management
• Stripe – To securely process online and in-person payments
• n8n – For internal automation and data syncing between systems
• Google Analytics / Plausible – For anonymous website traffic analysis

We only share the minimum necessary data to fulfill business functions, and all data transfers are conducted securely.

5. Cookies and Analytics

We use cookies to:

• Recognize repeat visitors
• Improve load times and functionality
• Collect anonymized analytics data

You can control cookie settings through your browser preferences.

6. Data Security

We implement security measures appropriate to the type of data we process, including encryption, access control, and secure third-party services. However, no online system is completely immune to threats.

7. Payment Processing

All payments made through our website are processed by Stripe, a secure third-party payment provider. We do not store or have access to your full credit card information. Stripe may collect personal data such as name, billing address, and payment details to process your transaction.

Stripe’s use of your personal information is governed by their own Privacy Policy, available at: https://stripe.com/privacy

8. In-Person Transactions

Payments made in-person at our facility are processed securely using Stripe, the same trusted payment provider used on our website. If you provide your name, email address, or phone number at the time of sale (for digital receipts, waivers, or account lookups), this information may be stored in our ERP system. This helps us maintain accurate customer records, sync purchase history, and streamline your experience across both online and in-person services.

We do not store full credit card numbers, and all payment data is encrypted and processed in compliance with PCI standards.

9. Account Access (Student Hub and Shop)

Our Student Hub and online shop are powered by our Odoo ERP. Access requires a username and password. You are responsible for safeguarding your login credentials.

10. SMS Text Messaging

By providing your mobile number and opting in, you agree to receive SMS/MMS communications from Us.

These may include:

• Class reminders and closures
• Event announcements
• Registration alerts and updates
• Promotional offers

Message Terms:

• Frequency varies; up to 10 messages/month
• Message & data rates may apply
• Opt-out: Reply STOP at any time
• Help: Reply HELP or email [email protected]
• Consent is not required for enrollment or participation
• Messages are delivered via Twilio in compliance with CTIA/TCPA/10DLC regulations

11. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA), including:

• Knowing what personal data we collect
• Requesting deletion of personal data
• Opting out of the sale of personal data (we do not sell data)

To submit a request, email us at [email protected].

12. Children’s Privacy

Our services are not directed toward children under 13. If we discover that a child has submitted personal information without verified parental consent, we will delete it promptly.

13. Changes to This Policy

This Privacy Policy may be updated periodically. Revisions will be posted on this page with the new effective date. Continued use of our services after changes constitutes acceptance.

14. Contact Us

For any questions about this Privacy Policy or how your data is handled, contact us at:

Pooler Karate
811 S. Rogers Street, Unit 2
Pooler, GA 31322
 (912) 748-7111
[email protected]
https://poolerkaratetsd.com